Quick answers to the most common queries our clients have before reaching out.
What is the typical response time?
+
We respond to all queries within 24 hours on working days (Mon–Sat). WhatsApp and phone calls typically receive a reply within a few hours during office hours (9AM–7PM IST).
Can I get a free consultation first?
+
Yes! We offer a free 15-minute consultation for new clients to understand your requirements. Simply fill out the contact form or call us directly and mention you're a new client.
What documents do I need for ITR filing?
+
Typically: Form-16, PAN, Aadhaar, bank statements, investment proofs (80C, 80D), and capital gains statements if applicable. Our team will share a tailored checklist once you reach out.
Do you handle GST notices and disputes?
+
Absolutely. Our senior CA team handles GST show-cause notices, demand orders, scrutiny assessments, and appeals before the GST Appellate Authority across India.
How do I track my service status?
+
Once you engage our services, you'll get access to our client dashboard with live status tracking. You can also WhatsApp us anytime at +91 96258 93100 for updates.
Is my financial data secure with TaxGyani?
+
Yes. We're ISO 27001 certified and use 256-bit SSL encryption. Your data is never sold or shared with third parties, and is used solely for processing your service requests.